A file with structured information makes it easy to manage participant data, including contact details, attached files, certificates and training history.
Participant Management
Creating clear reports, organized records, or functions such as bulk sending of certificates or notifications will improve the quality of service for training participants. Well-organized customer management translates into their satisfaction, which supports the company’s success.
Features
Creating clear reports allows you to monitor the activity of all training participants. You can adjust what information you want to see in a specific report. For example, it can be the status of the participant and the training they are registered for, the amount for participation and a possible discount.
This allows you to quickly identify people who have signed up for a specific training or are waiting for a certificate to be issued. This simplifies the processes of conducting classes.
This allows for quick access to key information when needed. Additionally, it reduces the risk of losing important data.
The mass certificate issuing function streamlines the process of issuing documents confirming the completion of training, saving time and effort for organizers. Mark the participants to whom you want to issue a certificate, and the bs4 program will do the rest for you.
Automating this process reduces errors. It also helps deliver certificates to participants faster.
The bs4 system automatically sends emails to participants, informing them about important dates, schedule changes and other important events.
Select the people to whom the message should be sent using filters, e.g. only participants who have not yet paid for the course and send them the appropriate message. To simplify the process even more – use templates.
This ensures that everyone is up to date with the latest information. It also minimizes the risk of missing important announcements or meetings.
Set standard rates for training and charge discounts for a specific person or for the presence of more than one participant from a given company. View other trainings that a given participant has signed up for or completed to better tailor the offer to them. This allows you to offer more attractive prices and personalized proposals, which increases customer satisfaction.
It also helps build long-term relationships with customers who feel appreciated.
© 2024 bs4 business solutions. All rights reserved.
